Facility Management Services
Avion

Services

Avion is a One Stop Technology solutions & service provider committed to quality. We provide total IT solutions – hardware, software, consulting and services. Below are our key offerings:



Computer Infrastructure Solutions

 

Application Software Solutions

Facilities Management Services provided by Avion involves an effective combination of people, process and tools to ensure that your IT infrastructure is always up and running. We ensure that the customer's equipments are in top operational condition and that they are receiving services in a prompt and organized manner.We offer both, OnSite Management Services and Remote Management Services

Our facility management services include complete planning, reporting, escalations and management of complete IT Infrastructure. Our facility management services comprises of

  • AMC of Hardware, Network and Software Infrastructure as a customized service
  • Resident Engineer
  • Server Management Services
  • Network Management Services
  • Email Configuration Management Services
  • IT Security and Firewall Management Services
  • Vendor Management
  • Asset Management Services

Salient Features of our Facility Management Services

  • State-of-the-art Service Centre with Automated Call Tracking Software
  • Customer Helpdesk for on-phone guidance
  • Microsoft and Cisco Certified Engineers
  • Maintain enough spare parts stock of various products
  • Call trace and close mechanism with customer feedback